At CaribeSerene LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and engage with our services.
Information We Collect
We may collect the following types of information:
Personal Information: When you fill out our contact or booking forms, we may collect personal details such as your name, email address, phone number, and travel preferences.
Non-Personal Information: We may gather non-personal data about your visit to our website, including your IP address, browser type, pages visited, and referring website. This helps us analyze website traffic and improve our services.
How We Use Your Information
We may use your information for the following purposes:
To provide and manage our travel services.
To communicate with you regarding inquiries, bookings, and travel plans.
To enhance our website and services based on user feedback and behavior.
To send you promotional materials or updates, if you have opted in to receive them.
To comply with legal obligations and protect our legal rights.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except:
When required by law.
When necessary to fulfill your travel requests (e.g., with hotels, airlines, or third-party service providers involved in your trip).
Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize your preferences and optimize functionality. You may manage your cookie settings through your browser at any time.
Third-Party Links
Our website may contain links to third-party websites. These external sites operate under their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party sites you visit.
Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the removal of your data, subject to legal or contractual limitations.
Withdraw Consent: Revoke consent to data processing at any time.
Right to Opt-Out
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Please note, service-related communications may still be sent.
Right to Cancellation
If you wish to cancel a booking, please refer to our Refund Policy for guidance on cancellation procedures.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any revisions will be posted on this page along with the new effective date. We encourage you to review this policy occasionally to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
CaribeSerene LLC
33 W Monroe St
Chicago, IL 60603
Email: info@caribeserene.com
Phone: +1 312-980-5440
We are committed to providing you with a safe and secure travel experience.